“Before Prospect, our team was drowning in reconciliation tasks that ate into our evenings and weekends. Now, everything syncs automatically and we can wrap up monthly close in a fraction of the time.”
Lisa Q.
Design Director
frequently asked questions
Teams are Asking
Clear answers, no fluff. We’ve designed Prospect to feel intuitive from day one—but here’s where we answer the most common questions with clarity and care.
How is this different from traditional social listening?
Social listening tells you when someone mentions your brand. We tell you when someone describes exactly what you sell—but AI recommends your competitor instead. We're tracking the conversations where purchase decisions actually happen, not just tracking your name.
How do you know what customers are actually asking AI?
We start by listening to real conversations—Reddit threads, forum posts, reviews, social chatter. We pull out the actual problems and questions people have. Then we take that language and test it: when someone asks AI those exact questions, which brands show up? It's not guesswork—it's based on what your customers are already saying.
ChatGPT, Claude, Gemini, Perplexity—basically the platforms people actually use when they're trying to figure out what to buy. We run queries the same way a real customer would, so you see exactly what they see.
Absolutely. You'll see which competitors are winning recommendations, how often, and why. We break down share of voice across your category and show you what's giving them the edge—whether it's better content, clearer positioning, or just louder presence in the right places.
The raw analysis takes about 30 minutes. But we don't just hand you data—we spend time making sense of it, connecting the dots, and giving you clear recommendations. Think days, not months like traditional market research.
What kind of brands benefit most from AI Listening?
Any brand where customers do research before buying. Luxury goods, electronics, furniture, beauty, specialized equipment—categories where people ask "what's the best option for my situation?" If your customers are comparison shopping, they're probably asking AI. You need to know what it's telling them.
A report that shows: what questions customers are asking, which brands AI is recommending (and why it's not you), the specific gaps in your content or positioning that are costing you sales, and what to fix first. No fluff—just clear insights tied to revenue impact.
